RETURNS/REFUNDS

Return Policy:

 

Wooden Element is dedicated to providing you with the best service, and quality products. You have 14-days from the time of purchase to make a return and receive a full refund. 

 

Any accessories that are sent back in soiled/used/stained/damaged condition, will be sent back to the customer. They are ineligible for a refund. There are no exceptions.  

 

To begin the process of returning your purchase within the eligible return period, please email us at info@woodenelement.org

 

 Exchanges are also permitted. This must be within 30 days of your initial purchase. You will receive credit that can be applied other items in our collection. Exchanged items must be in brand new condition. Any soiled/used/stained/damaged items will not be accepted.